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Problem Note 50053: The SAS® Customer Intelligence Migration Utility (sasciutility) becomes unresponsive after processing for an hour

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The SAS Customer Intelligence Migration Utility (sasciutility) becomes unresponsive if the migration process takes more than one hour. The process appears to be running but there are no updates or errors in the log.

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence UtilitiesMicrosoft® Windows® for x646.16.39.4 TS1M0
Microsoft Windows 8 Ent6.16.39.4 TS1M0
Microsoft Windows 8 Pro6.16.39.4 TS1M0
Microsoft Windows 95/986.1
Microsoft Windows 2000 Advanced Server6.1
Microsoft Windows 2000 Datacenter Server6.1
Microsoft Windows 2000 Server6.1
Microsoft Windows 2000 Professional6.1
Microsoft Windows NT Workstation6.1
Microsoft Windows Server 2003 Datacenter Edition6.1
Microsoft Windows Server 2003 Enterprise Edition6.1
Microsoft Windows Server 2003 Standard Edition6.1
Microsoft Windows Server 2003 for x646.1
Microsoft Windows Server 20086.1
Microsoft Windows Server 2008 for x646.16.39.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.16.39.4 TS1M0
Microsoft Windows Server 2012 Std6.16.39.4 TS1M0
Microsoft Windows XP Professional6.1
Windows 7 Enterprise 32 bit6.1
Windows 7 Enterprise x646.16.39.4 TS1M0
Windows 7 Home Premium 32 bit6.1
Windows 7 Home Premium x646.1
Windows 7 Professional 32 bit6.1
Windows 7 Professional x646.16.39.4 TS1M0
Windows 7 Ultimate 32 bit6.1
Windows 7 Ultimate x646.1
Windows Millennium Edition (Me)6.1
Windows Vista6.1
Windows Vista for x646.1
64-bit Enabled AIX6.16.39.4 TS1M0
64-bit Enabled Solaris6.16.39.4 TS1M0
HP-UX IPF6.16.39.4 TS1M0
Linux for x646.16.39.4 TS1M0
Solaris for x646.16.39.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.